Open Trading Account



Got a question in mind? Simply select the topic of your choice and if you need more information and support, please feel free to call us at 603 – 2282 7308 or drop us a message  customerservice@mna.com.my

1. What is M&A online?

M&A online is an internet stock trading system that enables you to trade in local stocks market of Bursa Malaysia Securities Berhad from any corners of the world. You may send orders and access to your trading account information online at any time.

2. What are the salient features of M&A online?

Intelligent Buy and Sell Applet

Order entry and amendment request

Standing instruction for order management

Order revision and cancellation

Real time stock prices, indices, news and intraday chart of Bursa Malaysia Securities Berhad

Favorite stock watchlist

Historical stock information and charting

Current position of your portfolio

Historical and latest transaction information of your account

Insufficient stock alert for your sell order

Current market news and corporate announcements

Receive your business done report via email

Straight Through Processing order (also known as “Direct Market Access”)-subject to Company’s approval

3. What will be the fees/charges to subscribe to M&A online?

Currently, the M&A online is provided absolutely FREE of charge! However, we reserve the right to impose any charges for the usage of service in future.

4. What type of transaction is allowed through M&A online?

You may send normal market orders through M&A online. Off market orders such as married deal and crossing are not available at this moment.

5. Can I send an odd lot order through M&A online?

Yes, you may send an odd lot order online.

6. If I have more than one trading account with M&A, can I request all my trading accounts to be linked to M&A online?

Yes. You may request all your trading accounts with us to be linked to M&A online.

7. Can a corporate client subscribe to M&A online?

Yes. We require the company to submit a separate company’s resolution for online trading.

8. If I am using M&A online service, can I still give an order to my Dealer’s Representative through phone?

Yes. The orders given to your Dealer’s Representative will be reflected online. You may view the order in the “Order Detail” screen under the “Order Source” column. Phone orders are indicated as “P”.


1. How do I trade via M&A online?

To be able to trade via M&A online, you need to maintain a CDS (Central Depository System) and trading account with us.

a. Existing Client
If you are an existing client of us, please access to our M&A online website to register online. Print the Online Agreement, sign and forward the agreement to your Dealer’s Representative or our customer service counter as address below:

Principal Office (HQ)
No. 45-1
The Boulevard, Mid Valley City,
Lingkaran Syed Putra,
59200 Kuala Lumpur, Malaysia
Tel : 603 - 2282 7308
Fax : 603 - 2283 1019
Email : customerservice@mna.com.my

Ipoh Branch
5th & 6th Floor and Unit 8A,
M&A Building,
52A Jalan Sultan Idris Shah,
30000 Ipoh,
Perak Darul Ridzuan, Malaysia
Tel : 605 - 241 9800
Fax : 605 - 255 1015
Email : customerservice@mna.com.my

Johor Bahru Branch
Suite 5.3A, Level 5, Menara Pelangi
Jalan Kuning, Taman Pelangi
80400 Johor Bahru, Johor, Malaysia
Tel : 607 - 338 1233
Fax : 607 - 333 1088
Email : customerservice@mna.com.my

Kuchai Branch
22A-1 & 22A-2, Jalan Kuchai Maju 1
Kuchai Entrepreneurs’ Park
58200 Kuala Lumpur, Malaysia
Tel : 603 - 7983 9890
Fax : 603 - 7983 9860
Email : customerservice@mna.com.my

Penang Branch
138-01-08, Anson Cube
Jalan Anson, 10400 Georgetown
Pulau Pinang, Malaysia
Tel : 604 - 226 3878
Fax : 604 - 226 2738
Email : customerservice@mna.com.my

Taman Kheng Tian Branch
9-1-33, Taman Kheng Tian, Jalan Van Praagh,
11600 Georgetown
Pulau Pinang, Malaysia
Tel : 604 - 288 8788
Fax : 604 - 609 0919
Email : customerservice@mna.com.my

b. Not a client yet
You may apply online and our customer service officer will get in touch with you for the necessary forms and documents to be completed.

2. What are the documents required to be submitted when applying to subscribe to M&A online trading?

a. Existing client

Online Trading Agreement

b. New client

M&A Individual Account Application Form and supporting documents (3 legible copies of I/C, Form J/EA. Latest 3 months salary slips or bank statements)

Bursa Malaysia CDS Account Form (FMN070) , RM10.00 account opening fee (waived by us on case to case basis)

bank statement or other form of supporting document acceptable by Bursa Malaysia Depository Sdn Bhd.

3. What type of trading account can I open with M&A?

We offer normal, securitized and margin account. You may contact your Dealer’s Representative or our customer service officer for more information.

4. I am a foreign citizen, can I use the M&A online trading service?

Yes, you may open a trading account with us and a CDS account with Bursa Malaysia Depository Sdn Bhd to trade in securities listed on Bursa Malaysia Securities Berhad.

* Note:
You need to comply with Bank Negara Malaysia’s foreign exchange rules and regulations.

5. Can I utilize the online trading facility immediately after I have submitted the online trading application?

Your online trading account will be activated within 2-3 working days once we received your duly signed and completed documents.

6. Will I receive any notification from M&A upon activation of my online account?

Yes. You will receive a notification through your email account.

1. When do I need to pay for my PURCHASE contract?

All purchase contracts must be settled on T+2 (before 2.00p.m) in accordance with Bursa Malaysia Securities Berhad’s FDSS rules.

Note :
T day is the day on which shares are bought/sold.

2. How do I make payment for my PURCHASE contract?

a. Payment through our counters
You may issue a cheque payable to M&A Securities Sdn Bhd for your account name and forward your cheque to your Dealer’s Representative or drop by to our counters to make the payment.

b. Payment via direct bank-in
Alternatively you may bank in your payment to any of our bank accounts stated below:

For Ipoh clients

No.BankBank Account Number
1.Maybank Berhad5080-1070-0650
2.Maybank 2u.Com5144-8612-2388
3.Public Bank Berhad3092-6564-16
4.Hong Leong Bank Berhad048-00211394
5.RHB Bank Berhad2080-1600-1327-46
6.Alliance Bank Malaysia Berhad08018-001000-9261
7.CIMB Bank Berhad8004-9388-43

For Kuala Lumpur Principal Office and Penang clients

No.BankBank Account Number
1.Maybank Berhad5144-8610-4023
2.Maybank 2u.Com5144-8612-2388
3.Public Bank Berhad3118-7007-26
4.Alliance Bank Malaysia Berhad08018-001000-9261
5.CIMB Bank Berhad8006-2003-06
6.Hong Leong Bank Berhad048-00211394

For Johor Bahru clients

No.BankBank Account Number
1.Maybank Berhad5144-8610-4023
2.Maybank 2u.Com5144-8612-2388
3.Public Bank Berhad3118-7007-26
4.CIMB Bank Berhad8006-2003-06
5.RHB Bank Berhad2010-7100-1712-40
6.Hong Leong Bank Berhad048-00211394

Reminder :
a. All cheques must be made payable to "M & A Securities Sdn Bhd for Clients' Name"

b. Please indicate your client number and payment details on the bank-in slip and fax it to us at fax numbers below or alternatively you may inform your Dealer’s Representative.

c. Please be reminded that it’s best practice to take the measures below when making payment to us via cheque deposits or transfer monies to our Clients’ Trust account(s) for purposes of settling outstanding position/trust in your trading account :

i.  To provide the bank-in slip of cheque banked-in/evidence of monies transferred to our Operations Department directly;
ii. To confirm details of cheque banked-in or monies transferred with our Operations Department directly;
iii. Double check the official receipts issued/setoff receipts/monthly statement sent to you and inform our Operations Department immediately if there is any discrepancy.

The above measures will better safeguard your interest and assist us in updating of money received promptly.
Please contact our Operations Department in respective branches below if you have any queries:
Kuala Lumpur and Kuchai Branch : 03-2282 1820 (Tel) 03-2283 1019 (Fax)
Ipoh Branch : 05-241 9800 (Tel) 05-255 1015 (Fax)
Johor Bahru Branch : 07-338 1233 (Tel) 07-333 1088 (Fax)
Penang Branch : 04-226 3878 (Tel) 04-226 3738 (Fax)

d. Payment via online banking
You may effect online funds transfer through www.pbebank.com.my or www.maybank2u.com.my

3. What happens if I miss the T+2 cut-off time payment for my purchase contract?

Your shares will be force sold on T+3.

4. When will I receive my sale proceeds for my SELL contract?

All delivered sell contracts will be paid on T+2 (by 2.00p.m) in accordance with the Bursa Malaysia Securities Berhad’s FDSS rules.

5. What happens if I have sold the shares and I do not have sufficient shares in my account?

Your trade will be bought-in on T+2 or cash settled on T+3 if the buying-in is unsuccessful.

Shortselling is an offence in accordance with Capital Markets And Services Act 2007 (Act 671)

6. What are the transaction costs that I have to pay for online trades?

a. Commission
Commission is at a discount to the normal rate.

b. Clearing Fee
Clearing fee for on-market transaction is 0.03% of contract value (maximum is RM1,000.00)

c. Stamp Duty

CategoryInstrumentStamp Duty
(a)   Shares or stockOrdinary share, Preference share, Loan Stock, Exchange Traded Bond & Sukuk BondRM1.50 for every RM1,000 or fractional part of RM1,000 of value, subject to maximum of RM1,000
(b)  Marketable securitiesCompany warrant, Structured warrant, Right (OR, LR), REIT, Closed End Fund, Stapled SecuritiesRM1.00 for every RM1,000 or fractional part of RM1,000 of value, subject to maximum of RM200

1. How secure is M&A Online trading site?

  • M&A Online is secured by the following security technologies to protect your information:
  • Secure Socket Layer (128 bit SSL) encryption technology
  • Firewall protection
  • User ID and Password protection
  • Security Trading PIN which is created and only known by you

2. What can I do to safekeep the security of my account?

Below are a few recommended precautions that you may wish to take:

Change your password regularly

Do not allow any third party to register online on your behalf

Do not reveal your password/PIN to anyone

Do not write down your password/PIN where someone can find or figure out

Always remember to logoff the system when you are away from your PC

3. What happens if I fail to log in after several attempts?

Your User ID and Log-on Password will be blocked and access to the restricted pages will be suspended after three unsuccessful log-ins. For immediate release of your User ID and Log-on Password, please contact our customer service counter 05-241 9800 or 03-2282 7308; or send email to customerservice@mna.com.my .

4. What happens if I forget my Log-on Password or trading PIN?

Please follow the steps below to retrieve the new Log-on Password or Trading PIN:

1.    Click on "Forgot Password" button on the home page or "Forgot PIN" button after logging in

2.    Key-in User ID and answer the hint question correctly.

3.    The system will automatically generate a new temporary Log-on Password or Trading PIN, which will be sent to you via Email.

5. What happens if I am unable to answer my hint question correctly?

Please contact our customer service counter at 05 241 9800 or 03 2282 7308; or send email to customerservice@mna.com.my  for assistance. Our customer service officer will contact you to go through some identity verification. Thereafter, a new temporary Log-on Password or Trading PIN will be sent to you via Email.

1. What are the minimum system requirements?

The following are the requirements:

    • Intel Core i3 Processors, 8 gigabyte (GB) of system memory (RAM);
    • Recommended Intel Core i5 Processors, 16 gigabyte (GB) of system memory (RAM);
    • Windows 10 and above;
    • Google Chrome (latest version), Firefox (latest version), Microsoft Edge (latest version);
    • Adobe Acrobat Reader 11.0 and above;
    • The monitor resolution should be at least 1366 x 768 for better viewing

2. I can access to M&A Online from home but not from office?

The problem could be due to internal set up of your company’s network. A company network is usually installed with firewall or proxy server to keep the company network secured and prevent access to unauthorized websites. To enable access to M&A Online, please ask your company's network administrator to include www.mnaonline.com.my in the list of authorized websites.

3. System does not show real-time quotes?

The delay in stock prices could be due to the following factors:

    • Your PC and modem specification play an important role when conducting eTrading. To ensure efficient and smooth running of the system, the minimum requirements for the PC and modem must be adhered to.
    • Bad connection and slow data transmission speed. This problem is normally attributed to the quality of your telephone line, the Internet traffic condition, or the quality of service provided by your ISP.

4. How do I know if pop-up blocker program is blocking my access to mnaonline?

To take full advantage of all features of eTrading, pop-up blockers need to be disabled.

There are many pop-up blockers available on the market. Many other browsers, such as Microsoft Edge, Firefox, Opera and Google Chrome also have built-in pop-up blockers.

Disabling Microsoft Edge’s Pop-up Blocker
Go to Settings and more … at the top of your browser
Select Settings > Cookies and site permissions
Under All permissions, select Pop-ups and redirects
Turn on the Block (recommended) toggle

Disabling Firefox’s Pop-up Blocker
Go to Options
Click on Privacy & Security
Scroll down to Permissions
Untick Block Pop-up windows

Disabling Opera’s Pop-up Blocker
Go to tools
Select Preferences
Click on Windows
Select Open all pop-ups in Pop-ups list

Disabling Google Toolbar’s Pop-up Blocker
Click the three dot menu icon at the top-right corner
Select Settings
Click Privacy and Security in the left panel
Click Site Settings under Privacy and security section
Click on Pop-ups and redirects
Turn the toggle for Pop-ups and redirects off

We are happy to serve you during our working hours from 8.30a.m to 5.30p.m (Monday to Friday except Public Holidays)
+6 03 – 2282 7308
Download M&A Online App (AsiaEBroker) on:
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